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RapiMerca Support
We can help with delivery, pickup, order status, missing or incorrect items, substitutions, refunds, and account questions.
Contact support
Email [email protected] and include your order number, selected store, fulfillment method, and a clear description of the issue.
Order issues
Report delivery delays, missing, damaged, incorrect, spoiled, or unsuitable items promptly so the order context can be reviewed.
Before checkout
Review our pricing guidance, fulfillment options, and frequently asked questions.